1. Introduction

Welcome to Eduxpy Inc.. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our platform for self-paced learning and interactive courses.

By using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our platform.

For any inquiries related to this Privacy Policy, you can contact our Data Protection Officer (DPO) at dpo@eduxpy.com.

2. Data Collection

We collect the following types of data to provide and enhance your learning experience:

Personal Data

  • Name
  • Email address
  • Phone number
  • Location (country)

Technical Data

  • Browser type
  • Device details
  • IP address

Behavioral Data

  • Course progress
  • Quiz results

User-Generated Content

  • Uploaded assignments, videos, and audio files

Cookies and Analytics

  • Cookies and tracking technologies for user experience improvement and analytics.

3. How We Collect Data

We collect data through the following methods:

  • Registration forms during account creation.
  • Cookies and analytics tools during platform usage.
  • Third-party sign-in services such as Google, Facebook, and Apple.
  • User-uploaded content such as assignments, audio, or video files.

4. Data Usage

We use the data we collect for:

  • Account creation and management.
  • Tracking user progress and providing personalized recommendations.
  • Marketing purposes, including email marketing and targeted ads.
  • Improving the platform through analytics and AI training.

We may share your data with third-party services (e.g., analytics providers, payment processors) solely for the purpose of providing our services. All third-party providers we work with are GDPR/CCPA compliant.

5. Automated Decision-Making

We use algorithms and AI for decisions related to:

  • Course recommendations
  • Automated grading These processes ensure a personalized learning experience.

6. Data Storage and Security

Storage

  • All user data is stored securely on AWS Cloud servers.

Retention

  • User data is retained for 3 years under normal conditions.
  • If a user deletes their account, data will be retained for 30-60 days before permanent deletion.

Security Measures

  • Access controls are in place to protect your data.
  • All data transfers are encrypted.

Data Breaches

  • In the event of a data breach, affected users will be notified immediately.

7. User Rights

We respect your rights regarding your personal data:

  • Access and Update: Users can access and update their personal data through their account.
  • Delete: Users can delete their account, which will result in the deletion of their data.
  • Data Requests: Users may request their data to be provided or transferred to another service by contacting us at contact@eduxpy.com.

8. Children’s Privacy

  • Our platform is intended for users aged 13 or older (16 in some jurisdictions).
  • We do not knowingly collect data from children under 13. If we become aware that a child under 13 has provided personal data, we will delete such information immediately. Please contact consent@eduxpy.com to report such cases or provide parental consent.

9. Compliance with Data Protection Laws

We comply with relevant data protection laws, including GDPR and CCPA. This includes:

  • Providing data access, correction, and deletion options.
  • Ensuring that all third-party services are GDPR/CCPA compliant.
  • Protecting user data transferred internationally through encryption.

10. Cookies and Tracking

We use cookies and tracking technologies to improve the user experience and analyze platform performance. However:

  • We do not currently provide a cookie consent banner.
  • Users cannot manage cookie preferences at this time.

11. Marketing

We use user data for:

  • Email marketing campaigns
  • Targeted advertisements

Users cannot currently opt out of marketing communications.

12. Parental Controls

  • If parental consent is required for users under 13, parents can provide consent or request the removal of their child’s data by emailing consent@eduxpy.com.

13. Data Transfer

If your data is transferred internationally, we ensure protection through encryption during transfer.

14. Communication

We notify users about:

  • Data collection practices and updates to this Privacy Policy via email or platform notifications.
  • Breaches or significant changes to policies.

15. Third-Party Integrations

We integrate with the following third-party services:

  • Analytics tools
  • Payment processors (e.g., Stripe)
  • Sign-in services (Google, Facebook, Apple)

All third-party providers we use are compliant with GDPR and CCPA standards.

16. Dispute Resolution

For complaints about data usage or breaches, users can contact us at:

17. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Users will be informed of changes via email or platform notifications. Continued use of the platform after such updates constitutes acceptance of the revised policy.

Contact Us
If you have any questions about this Privacy Policy, please get in touch with us at dpo@eduxpy.com.